Contact Us | Aqua Splash

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Want to speak to someone, please note during busier sessions we may not get to the phone that quickly, the live chat is often the quickest way to get your answer

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Please see our FAQ’s before you call, most common question answers are here.

WHEN IS THE PARK OPEN?

We are open from April-September for a spring and summer of fun! Check out our location page here to see our operating times.

ARE ACTIVITIES SUPERVISED?

Safety in all things is priority at Aqua Splash. Each activity is supervised by RLSS fully-qualified lifeguards. We also have an extensive selection of safety equipment available as standard and for purchase.s.

HOW OLD DO YOU HAVE TO BE?

Minimum age is 6 to go on the park, under 12's must be directly supervised at all times.

DO YOU HAVE PARKING?

Yes, we have an off-road car park with approximately 200 spaces and spaces for multiple coaches.

DO YOU OFFER GROUP DISCOUNTS?

Yes, group and party discounts are available on request. Groups 10+ people will receive a 10% discount, and groups 20+ people will receive a 15% discount.

CAN I USE A SELFIE STICK OR GOPRO?

No to the selfie stick but yes to the GoPro (at your own risk, and attached to the chest).

CAN I BRING FOOD FROM OUTSIDE?

No food and drink from outside of the park is permitted. We have vending machines and a cafe located on site.

DO YOU HAVE TO BOOK?

We welcome walk-ins subject to availability but booking in advance will guarantee your time slot (and is slightly cheaper). The park does get very busy, so it's always advised to book in advance.

CAN I BRING MY DOG?

You can! But all dogs must be kept on a lead, and owners are responsible for cleaning up after them.

DO YOU HAVE LOCKERS?

Yes, we have valuables only lockers, you can buy a combination lock on site for £3 or bring your own for FREE.

DO YOU HAVE CHANGING FACILITIES/SHOWERS?

Yes, changing room's are 'outdoors' we advise bringing a towel and flip flops.

DO I HAVE TO PRINT OUT MY TICKETS?

Yes OR a digital version is fine.

I DIDN'T RECEIVE MY TICKET?

Check your junk file as they're normally there, if not please contact info@aqua-splash.co.uk.

HOW DO I FIND YOU?

Have a look on your ticket or the contact us page.

I'M NOT GOING ON THE PARK, WHAT DO I DO?

We have a viewing area for non-participants.

CAN I DO A GROUP WAIVER?

Over 16's must sign their own waiver, under 16's need one signed on their behalf by an over 18. You can sign for multiple children on the waiver screen.

WHAT SAFETY EQUIPMENT DO I NEED?

All equipment is supplied for your day.

ARE WETSUITS MANDATORY?

No, these are entirely optional. You can hire them on the day for £5 subject to availability. Please note you will be asked for a card/id as a security deposit.

HOW MANY ADULTS PER OVER 6-YEAR-OLD/UNDER 12-YEAR-OLD TO SUPERVISE?

1 supervisor per 3 participants.

I HAVE A CHILD WITH SEN, IS THIS A SUITABLE ACTIVITY?

Each child is different, and we offer 'carer goes free', please book only for the SEN participant and when on site alert a member of staff to your presence.

DO YOU DO KIDS PARTY PACKAGES?

Group over 10 people 10% discount, Groups 20+ receive 15% discount. We do not supply food with this offer, however there is a cafe on site if you would like to purchase food after your party. Please email us on info@aqua-splash.co.uk.

My question still hasn’t been answered I’d still like to call

EMAIL

Feel free to email us about anything, try our live chat if you want a quick answer or maybe it’s in the FAQ’s

info@aqua-splash.co.uk

ADDRESS

Aqua Splash, Redricks Lakes, Redricks Lane, Sawbridgeworth, Herts/Essex, CM21 0RL

Don’t enter the postcode into your Sat-Nav as it will take you to the wrong entrance for the land, instead enter Redricks Lane into the road name and look for the signs

SOCIAL MEDIAS

Instagram @AquaSplash.herts

Facebook /AquaSplash.herts

LAYOUT & OPENING HOURS

April – September 7 Days Per Week

10am – 5pm (Last 1-hour Session is at 5pm)

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